Last updated: August 2026
This Privacy Policy explains how pasadenaatticmoldremoval.com (“we,” “us,” or “our”) collects, uses, and protects information when you visit this website or request an attic mold inspection or remediation quote. We are a service-area business serving Pasadena, Altadena, South Pasadena, and the surrounding San Gabriel Valley; we do not maintain a public retail location, so this policy covers our website and phone/form-based contact only.
What Information We Collect
When you call us, fill out a request-a-callback form, or otherwise contact us, we may collect your name, phone number, email address, property address (so we can schedule an inspection), and any details you choose to share about the issue you’re experiencing. We do not ask for payment card information, Social Security numbers, or other sensitive identifiers through our website, and you should never be asked to provide them in a contact form.
Like most websites, our server and analytics tools automatically log standard technical information when you visit: your browser type, approximate location derived from IP address, pages viewed, and referring site. This is used in aggregate to understand site traffic and is not linked to your identity unless you’ve also submitted a contact form.
How We Use Your Information
Direct answer: we use the information you provide to respond to your inspection or quote request, schedule appointments, follow up about a job in progress, and, if you agree to it, to send occasional service reminders. We do not sell your personal information to third parties, and we do not share it with marketers outside of the tools listed below that we use to run the business.
- Scheduling and quotes. Contact details you submit are used to reach you back about your specific request.
- Site operation and security. Technical/log data helps us keep the site running and catch abuse (spam form submissions, bot traffic).
- Legal compliance. We may retain records as required by California business recordkeeping rules or if requested by law enforcement with proper legal process.
Cookies and Analytics
This site may use cookies and similar technologies (such as Google Analytics or comparable tools) to understand how visitors use the site and to improve page performance. These tools use aggregated or pseudonymous data and do not, on their own, identify you personally. You can disable cookies in your browser settings; doing so may affect how some site features function, but you’ll still be able to browse the site and contact us.
Third-Party Service Providers
We use third-party platforms to run this website and manage inquiries, including our website hosting provider, our contact-form software, and standard email and phone communication tools. These providers process data on our behalf under their own security and privacy practices and are not authorized to use your information for their own marketing purposes.
Your California Privacy Rights
Direct answer: if you are a California resident, you generally have the right to request what personal information we hold about you, request deletion of that information, and opt out of its sale — though as noted above, we do not sell personal information. To make a request, call us at (877) 860-8345 or use the contact form on this site, and we’ll respond within a reasonable time.
Data Retention and Security
We keep contact and job-related information only as long as reasonably needed to provide service, maintain business records, and meet legal obligations, after which it is deleted or archived securely. We take reasonable technical and administrative steps to protect information submitted through this site, but no method of transmission over the internet is 100% secure, and we can’t guarantee absolute security.
Children’s Privacy
This website and our services are directed at adults arranging home inspection and remediation services. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time as our practices or applicable law change. The “Last updated” date at the top of this page reflects the most recent revision.
Contact Us
Questions about this policy or a request regarding your personal information can be directed to us at (877) 860-8345 or through our contact page.